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Tuesday, 23 July 2013

Word 2007 Error: There is a problem sending command to the program

Posted on 01:27 by Unknown



I've wasted half a day in my office just to fix this thing.  My Word went nuts when I needed it the most.  Every time I double-clicked a Word file, the circle was spinning for way too long and at the end, I got "there is a problem sending command to the program".

I closed the Word and tried to open a file by right-clicking it and choose a default program.
Nothing

I closed it again and tried
  • Start > Run > winword.exe /r {ENTER}
and...nothing.

I deleted the Word Data Registry Key
  • Closed all Office programs
  • Clicked Start, click Run, typed regedit, and then clicked OK.
    Locate the following registry subkey, as appropriate for the version of Word that you are running: 
  • Word 2007:
    HKEY_CURRENT_USER\Software\Microsoft\Office\12.0\Word\DataClick Data, and then click Export on the File menu.
  • Name the file Wddata.reg, and then save the file to the desktop.
  • Click Delete on the Edit menu, and then click Yes.
  • Exit Registry Editor.
  • Start Word.
and...nothing started

It was frustrating.  Then I remembered there was something wrong with the printer setting. Could that be the cause? Well, there's nothing wrong with checking, right?

I opened the control panel and clicked "devices and printers" and guess what? the damn thing wouldn't load. That green bar was stuck right there for half an hour. For the love of God. Apparently, my antivirus was messing with it.

I stopped for a while before I killed someone.

I started again by disabling my antivirus.  The "devices and printers" load perfectly. I switched my default printer to a stable local one (sounds like my husband :)) and I double-clicked a word file. And...it ran well.

Alhamdulillah :)


Cheers,
Dya

p.s. actually, the moral of the story was that it was more fulfilling when you could do it yourself without yelling, "where's that freaking IT guy?!"


 image taken from https://encrypted-tbn3.gstatic.com/images?q=tbn:ANd9GcTFLpdNEzKrhaorABufCoEDzohpGff0_7dKqH0i3mSippCDUS02




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